Jo Hale is on the judging panel for the The Forums’ Customer Contact Innovation Awards 2016
The Customer Contact Innovation Awards 2016 are a show-case for organisations leading the way in transforming contact centre operations, delivering great customer service and creating great places to work. These prestigious awards celebrate the achievements of the industry’s innovators and offer a benchmark for UK contact centres. Those who are shortlisted are innovators in planning, insight and quality, all focusing on raising standards and meeting increased customer expectations. This year’s winners will be revealed at the Gala dinner on the closing night of the conference.
The conference offers an opportunity to meet Judge and Head4Performance Director Jo Hale at the Customer Strategy and Planning Conference is where the UK contact community celebrates achievement, learn from top performers and share best practice.